Our Professional Services supports our product family with a portfolio of services that includes Training, Installation, Maintenance and Performance Analysis Consultancy that ensures your organization successfully integrates them into your operations. By providing services and training that assist you from installation through full implementation, you will realise the full power of superior network management and get an fast return on your investment.

Technology Services

Call on our Technology Services to make the most of your solutions and bring about substantial and lasting improvements in business performance. You’ll maximize your investment in your products, develop solutions that exceed expectations and align performance management with your overall business strategy and goals. Our expertise include telemetry, M2M, SNMP-based network management, custom development of SNMP and Modbus software, SCADA and industrial network security.

Training Services

Remote Instruments has a strong commitment to providing ongoing consultancy and training to ensure all customers have the necessary skills and knowledge to make the most of their solutions. We can help you maximize your investment through our bespoke on site training service. Our courses are customized around the client's specific requirements and are often linked to installations. Training can follow a set agenda or we can provide totally bespoke content.

Service Assurance

Remote Instruments recommends that its customers invest in its Service Assurance programme. Service Assurance is a set number of engineer days purchased at a preferential rate on an annual basis. Typically bought in batches of 4, to allow quarterly site visits, Service Assurance days are used to undertake Audits, Consultancy or Training, ensuring that the network management system is always running at an optimal level.

See the links in the Services panel for further details.